From the pages of a 2007 entry in my Leadership Learning Journal as well as a partial previous blog post from that same year….some learning from a conference session with leadership guru Mark Sanborn.
It doesn’t take any more time to be kind to someone than it does to be a jerk.
What does it mean to truly C.A.R.E. for a customer? Create A Rare Experience
Quality & Service get you into the game – relationships keep you in and help you to win.
Celebrity is based on what you get – Greatness is based on what you give.
Great Questions to Ask yourself might include.
Q. Did I waste any of the day I just finished?
Q. Was I fully engaged in each moment?
The 3 word question Innovate or Replicate?
Great question to ask someone you haven’t seen in a while. Q. What great idea has seized you since we last met!
You can re-invent yourself everyday! It’s never too late to become who you might have been.
Good stuff… my favorite asking , “What good idea has seized you since we last met?”
What’s your favorite?
Kirk – Fully Engaged.