Christmas Miracle – An Ultimate Customer Experience (post by Kirk Weisler)

VIRAL: AIRLINE STAGES MAGNIFICENT ‘CHRISTMAS MIRACLE’ FOR HUNDREDS OF LUCKY PASSENGERS

Rather than bag fees or lost luggage, over 250 airline passengers at airports in Toronto and Hamilton received a “Christmas miracle” from WestJet.

WestJet, an airline based in Calgary (Canada), first set up a virtual Santa who asked various passengers what they wanted for Christmas via a live video feed. “Ho, ho, ho!” Santa belted out.

He would know each passenger’s name after the boarding passes were scanned at the kiosk, enabling him to surprise children and adults alike.

Some asked for toys, others for clothes, while one couple jokingly asked for a really big flat-screen TV. It was all good fun and resulted in some laughs.

And that was it — or so they thought.

While the passengers’ flights were in the air, 175 WestJet volunteers ran out and frantically gathered the list of gifts the people had asked Santa for. As in, all of them.

I read this last night on a newsfeed I enjoy. Read about it… understood it, watched it expecting great things but not expecting to tear up. But I did.  Planned magic is still magic.

Talking about giving their customers a story to tell. I wish there was some way to measure the return on this investment. Combine a bit of innovation with the inspiration it provides and I suspect a creative culture minded person might come up with something they could do on a more localized level.

Kirk Out

One guy asked for a big screen and got it.  Another asked for underwear and socks and got them.  Hmmm…

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Leave a comment

5 Beneficial Side Effects of Kindness

“If you haven’t any charity in your heart, you have the worst kind of heart trouble.”
–Bob Hope

When we think of side effects, the first thing that springs to mind are the side effects of drugs. But who’d have thought that kindness could have side effects, too?

Well, it does! And positive ones at that.

Of course, we should never do an act of kindness to gain from it. We should always be kind because it’s the right thing to do. But when we are kind, the following are some side effects that come with it:

1) Kindness makes us happier.happy dog

When we do something kind for someone else, we feel good. On a spiritual level, many people feel that this is because it is the right thing to do and so we’re tapping into something deep and profound inside us that says, “This is who I am.”

On a biochemical level, it is believed that the good feeling we get is due to elevated levels of the brain’s natural versions of morphine and heroin, which we know as endogenous opioids. They cause elevated levels of dopamine in the brain, so we get a natural high, often referred to as “Helper’s High.”

 

2) Kindness gives us healthier hearts. Clipart Illustration of a Healthy Red Heart Running Past

Acts of kindness are often accompanied by emotional warmth. Emotional warmth produces the hormone oxytocin in the brain and throughout the body. Of much recent interest is its significant role in the cardiovascular system.

Oxytocin causes the release of a chemical called nitric oxide in blood vessels, which dilates (expands) the blood vessels. This reduces blood pressure, and therefore oxytocin is known as a “cardio-protective” hormone because it protects the heart (by lowering blood pressure). The key is that acts kindness can produce oxytocin, and therefore kindness can be said to be cardio-protective.

 

3) Kindness slows aging.slow snail

Aging on a biochemical level is a combination of many things, but two culprits that speed the process are free radicals and inflammation, both of which result from making unhealthy lifestyle choices.

But remarkable research now shows that oxytocin (which we produce through emotional warmth) reduces levels of free radicals and inflammation in the cardiovascular system and thus slows aging at its source. Incidentally these two culprits also play a major role in heart disease, so this is also another reason why kindness is good for the heart.

There have also been suggestions in the scientific journals of the strong link between compassion and the activity of the vagus nerve. The vagus nerve, in addition to regulating heart rate, also controls inflammation levels in the body in what is known as the inflammatory. One study that used the Tibetan Buddhist loving-kindness meditation found that kindness and compassion did, in fact, reduce inflammation in the body, mostly likely due to its effects on the vagus nerve.

 

4) Kindness makes for better relationships. aging

This is one of the most obvious points. We all know that we like people who show us kindness. This is because kindness reduces the emotional distance between two people, so we feel more “bonded.” It’s something that is so strong in us that it’s actually a genetic thing. We are wired for kindness.

Our evolutionary ancestors had to learn to cooperate with one another. The stronger the emotional bonds within groups, the greater the chances of survival, so “kindness genes” were etched into the human genome.

Today, when we are kind to each other, we feel a connection, and new relationships are forged, or existing ones strengthened.

5) Kindness is contagious.contagious

When we’re kind, we inspire others to be kind, and it actually creates a ripple effect that spreads outwards to our friends’ friends’ friends — to three degrees of separation. Just as a pebble creates waves when it is dropped in a pond, so acts of kindness ripple outwards, touching others’ lives and inspiring kindness everywhere the wave goes.

A recent scientific study reported than an anonymous 28-year-old person walked into a clinic and donated a kidney. It set off a “pay it forward” type ripple effect where the spouses or other family members of recipients of a kidney donated one of theirs to someone else in need. The “domino effect,” as it was called in the New England Journal of Medicine report, spanned the length and breadth of the United States of America, where 10 people received a new kidney as a consequence of that anonymous donor.

Post by David R. Hamilton, Ph.D.

http://www.huffingtonpost.com/david-r-hamilton-phd/kindness-benefits_b_869537.html

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Tags: , , | Leave a comment

5 years old called 911

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Leave a comment

Practice Sharing Your Hotdog Now (post by Kirk Weisler)

hot dog

A woman once told me, “If you won’t share your hotdog, you won’t share your steak.”

That phrase really struck me. Much like when we hear someone talk about how generous they would be if they won the lottery. There are many form of this “If I had a lot of money, then I would be generous’ attitude” and it is far to prevalent in our thinking. It highlights the trap of waiting to become what you want to be until the circumstances make it easier. What is the good of only being able to be generous when you have more than you need yourself ?

If you want to be a generous and giving person, the time to be that person is NOW. Share your hotdog, so that when you’re in a position to have steak on your plate you’ll have already cultivated the attitude and habit of sharing.

Practice Sharing Now – it’s something you can better and better at.

~ Kirk

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Tags: , , | Leave a comment

Encouraging Story of the Day

Get your tissue ready!!

Encouraging Story of the Day  click here

Remember to call your love ones today

and say Hi!!

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Leave a comment

Hitting the “Raw Nerve” (post by Kirk Weisler)

hit a nerve

A good friend of mine, and fellow T4D subscriber shared the following with me yesterday and asked for my feedback on how it might be improved.  My immediate response was, “May I share it as a T4D and invite all the readers to offer feedback?”  My friend agreed.  So here it is…  enjoy and offer suggestions on how you think this analogy might be strengthened.

Just as we have a physical nervous system, we have a psychological one. Some of those nerves are “raw,” which is why we can “hit a raw” nerve, sometimes with only a word or two.

Our psychological nervous system is inflamed when we have unresolved insecurity. This makes us particularly vulnerable to having a raw nerve hit. Much of our poor behavior is rooted in our inflamed psychological nervous system – our insecurities.

Learning to identify and resolve our insecurities is a huge step forward in our growth, improving our behavior, and reaching our full potential.

We all have parts of our psychological nervous system that are inflamed. I believe there are many things we can do to address this, but a few ideas include:

  • Recognize that courage is potent and a little goes a long way. Courage is often hidden in the secret chambers of the heart, so finding it may be a challenge, but once found and applied, the effect is tremendous.
  • Listen to the feedback from others. Seek it out. Ponder it. Act on it.
  • Honest and regular introspection.
  • Pain is always temporary. Growing pains even more so, even though at times they feel overwhelming or permanent.

As our psychological nervous system heals our effectiveness increases and we begin to show our true selves openly and transparently. These can be magic moments of growth that create an inward momentum that propels us to strive for the best within ourselves.

Any feedback would be welcome.
please leave it at www.kirkweisler.com/t4d

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Leave a comment

On Your Deathbed (post by Kirk Weisler)

I remember hearing this one years ago.

“No one on their deathbed ever said, “I wish I had spent more time at the office.”

Well if they don’t say that…what do people say on their deathbed?  The following article details the top 5 things heard by one nurse.  Far from depressing… I find the article filled with the potential to inspire change where needed.  Enjoy…

Nurse reveals the top 5 regrets people make on their deathbed 

deathbed

For many years I worked in palliative care. My patients were those who had gone home to die. Some incredibly special times were shared. I was with them for the last three to twelve weeks of their lives. People grow a lot when they are faced with their own mortality.

I learnt never to underestimate someone’s capacity for growth. Some changes were phenomenal. Each experienced a variety of emotions, as expected, denial, fear, anger, remorse, more denial and eventually acceptance. Every single patient found their peace before they departed though, every one of them.

When questioned about any regrets they had or anything they would do differently, common themes surfaced again and again. Here are the most common five:

1. I wish I’d had the courage to live a life true to myself, not the life others expected of me.
This was the most common regret of all. When people realize that their life is almost over and look back clearly on it, it is easy to see how many dreams have gone unfulfilled. Most people had not honoured even a half of their dreams and had to die knowing that it was due to choices they had made, or not made.

It is very important to try and honour at least some of your dreams along the way. From the moment that you lose your health, it is too late. Health brings a freedom very few realise, until they no longer have it.

2. I wish I didn’t work so hard.
This came from every male patient that I nursed. They missed their children’s youth and their partner’s companionship. Women also spoke of this regret. But as most were from an older generation, many of the female patients had not been breadwinners. All of the men I nursed deeply regretted spending so much of their lives on the treadmill of a work existence.

By simplifying your lifestyle and making conscious choices along the way, it is possible to not need the income that you think you do. And by creating more space in your life, you become happier and more open to new opportunities, ones more suited to your new lifestyle.

3. I wish I’d had the courage to express my feelings.
Many people suppressed their feelings in order to keep peace with others. As a result, they settled for a mediocre existence and never became who they were truly capable of becoming. Many developed illnesses relating to the bitterness and resentment they carried as a result.

We cannot control the reactions of others. However, although people may initially react when you change the way you are by speaking honestly, in the end it raises the relationship to a whole new and healthier level. Either that or it releases the unhealthy relationship from your life. Either way,you win.

4. I wish I had stayed in touch with my friends.
Often they would not truly realise the full benefits of old friends until their dying weeks and it was not always possible to track them down. Many had become so caught up in their own lives that they had let golden friendships slip by over the years. There were many deep regrets about not giving friendships the time and effort that they deserved. Everyone misses their friends when they are dying.

It is common for anyone in a busy lifestyle to let friendships slip. But when you are faced with your approaching death, the physical details of life fall away. People do want to get their financial affairs in order if possible. But it is not money or status that holds the true importance for them. They want to get things in order more for the benefit of those they love. Usually though, they are too ill and weary to ever manage this task. It is all comes down to love and relationships in the end. That is all that remains in the final weeks, love and relationships.

5. I wish that I had let myself be happier.
This is a surprisingly common one. Many did not realise until the end that happiness is a choice. They had stayed stuck in old patterns and habits. The so-called ‘comfort’ of familiarity overflowed into their emotions, as well as their physical lives. Fear of change had them pretending to others, and to their selves, that they were content. When deep within, they longed to laugh properly and have silliness in their life again. When you are on your deathbed, what others think of you is a long way from your mind. How wonderful to be able to let go and smile again, long before you are dying.

Life is a choice. It is YOUR life. Choose consciously, choose wisely, choose honestly. Choose happiness.
http://worldobserveronline.com/2013/11/17/nurse-reveals-top-5-regrets-people-make-deathbed/

WOW, there was so much in that article that could be used to inspire and generate meaningful workplace discussions.

What do you think?

Kirk

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Leave a comment

Be Careful…

be careful

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Leave a comment

LOL Monday!!

drugged

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Leave a comment

R-E-S-P-E-C-T

respect

Categories: kirk weisler, coffee sugar, exercise 3, yoga class, and walking in the garden. | Tags: | Leave a comment

Create a free website or blog at WordPress.com.

Mondosol

Learn and Travel

FOX40 News

Covering Local News That Matters

Authors-choice: Hope & Revival

Sexuality Virginity Abortion Rape Pornography God Meaning Love LGBTQi Transgender Liberalism Divorce intersectionality

FOX8 WGHP

North Carolina news, weather, politics, sports and more from the heart of the Triad

McCarthy English

We study our language, and this site can help