The Ultimate Customer Experience at Check Out (post by Kirk Weisler)

You go to the grocery store – the same one you always shop at.  They treat you fairly and their prices are competitive and you may even have a favorite bagger or know the name of the butcher.   But you didn’t expect this as check out.

Like the West Jet Commercial we shared earlier in the week… just imagining all of the customers going home and excitedly telling their family and friends what they experienced that night really speaks to the power of creating a remarkable experience for people.

Thank you Mike Cottam for sharing this with us. :)

Kirk at Check Out

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